On receiving your inquiry, our action will be,
- A sales consultant will respond to your inquiry within 24 hours.
- The goal of the initial conversation is to understand your specific requirements for effective service.
- Based on your in-depth needs, we will create a detailed “Coating Solution Proposal” including:
- Process Flow Chart
- Machine List & Technical Specifications
- Factory Layout Plan (optional)
- Operational Cost Analysis (estimates for utilities, paint, labor, consumables)
- Invite you to send samples of your workpieces (or similar material).
- Perform free sample testing in our Test Center so you can see and feel the final finish.
- Based on the results, we jointly finalize the optimal process, paint, and machine configuration.
- Provide a clear, transparent, and itemized quotation.
- Clearly specify brands and models of key components.
- If alternative configurations are available, we will provide options with price/performance differences.
- Detailed Proposal Review: Walk you through the final proposal, answering any questions.
- Commercial Negotiation: Discuss price, payment terms, delivery schedule, etc.
- Contract Signing: Draft a rigorous sales contract specifying responsibilities, technical specs, acceptance criteria, and after-sales terms to protect both parties.
- Production Updates: Provide regular progress reports with photos/videos.
- Site Preparation Guidance: Provide detailed foundation plans and utility requirements to prepare your facility for installation if required.
- Shipping & Logistics: Arrange professional transportation to ensure equipment arrives safely at your factory.
- Professional Installation: Dispatch experienced engineers for on-site installation.
- Comprehensive Commissioning:
- Perform full mechanical, electrical, and software system commissioning.
- Use your actual panels and coating material for production trials, optimizing parameters until consistently producing samples that meet the acceptance standard.
- Formal Acceptance: Conduct a joint inspection and sign the “Equipment Acceptance Report.”
- Operation Training: Train your operators on correct use, daily maintenance, and basic troubleshooting.
- Maintenance Training: Train your maintenance team on scheduled upkeep and parts replacement.
- Documentation Delivery: Provide full manuals for operation, maintenance, and electrical diagrams.
- Warranty Period Service:
- 7×24 hour remote technical support hotline.
- For issues that can’t be resolved remotely, we promise an on-site engineer within 24-48 hours(depending on location).
- Lifetime Support:
- Lifelong paid technical support and spare parts supply after the warranty.
- Conduct regular follow-ups to check equipment status.
- Share updates on new technologies and potential upgrade paths.